Shipping policy

At Zeta & Eme we work with different suppliers and production methods to offer you the best selection of fashion and exclusive designs.

Processing time

Custom products (print-on-demand): 2 to 5 business days

Fashion and accessories (dropshipping): 1 to 3 business days

Estimated shipping times:

Spain and Portugal: 3 to 7 business days

Europe: 5 to 10 business days

Multiple packages If your order includes products from different suppliers, they may arrive in separate packages on different dates. This is completely normal and does not indicate any issue with your order. You will receive tracking information for each shipment.

Shipping costs Costs are automatically calculated at checkout based on your location and selected products.

Order tracking Once your order has been shipped, you will receive an email with your tracking number to follow your shipment in real time.

Delays We are not responsible for delays caused by customs, adverse weather conditions or external postal service incidents.